I am trying to access my snapchat account but am having some issues. My old email addre...

GetHuman5445350's Account Access issue with Snapchat from November 2020

Help with my Snapchat issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5445350's own words
I am trying to access my snapchat account but am having some issues. My old email address that I used to create my snapchat account was hacked and in turn I lost access to it. So I cannot verify through email, and I have a different phone number now than when I created the account. So I dont have access to that either... I thought I had the right password but apparently not. (It has been a while since I've even tried to login to my account because I am at a loss.) I tried every password possibility I could think of right now, but with no luck. I know what the email address is and the username. I could name some of the people on my friend list, the name on the account, potential password variations, or something like that to help prove my identity if needed... I have memories of my children saved on there and nowhere else that I want to see soo bad and hope there is something I can do to regain access!! I do not remember if I set up a security question or not, but if I did , then I can answer it also.

GetHuman5445350 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman5445350
Nov 9th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 20403 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman5445350 started working on this issue
Nov 9th, 2020 8:25am