Hi there, **My Snapchat was hacked into on the **rd of September at approximately...

GetHuman5298804's Account Access issue with Snapchat from September 2020

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Before contacting them, items GetHuman5298804 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5298804's own words
Hi there, **My Snapchat was hacked into on the **rd of September at approximately **:**. I got back into my account and changed my password to my Snapchat as well as all my email accounts and swapped email abs phone number on my account as well. However, I was then logged out again but this time it said my account is now compromised and has ever since. After thorough investigation it said to wait ** hours, after waiting ** hours I got nothing back and it still wouldn’t let me log into my account as it is still locked and compromised. **I do not have any third party apps and I haven’t abused any of the Snapchat guidelines. **I am really wanting my account back as I have close to * years worth of memories and a lot of my family who live overseas and I contact them through Snapchat along with my friends as well. **I would really appreciate if you could please help me get my account back as I would hate to lose it.**I have also tried contacting Snapchat support time after time and I have gotten no response.**Thank you and kind regards,*Ella ***********

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman5298804
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 18885 others
0 customers following this

Timeline

GetHuman5298804 started working on this issue
Sep 25th, 2020 4:47am
GetHuman5298804 indicated the issue is not fixed yet.
Sep 25th, 2020 10:17am