someone has tried to get into my account a few times and has changed my password. i hav...

GetHuman4433814's customer service issue with Snapchat from March 2020

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The issue in GetHuman4433814's own words
someone has tried to get into my account a few times and has changed my password. i have clicked on “forgot my password” and it has asked me for my phone number to send a verification code but says my number isn’t valid, when it was working earlier. it was sorted because i was logged back in, then all of a sudden i changed my password and it’s logged me back out again and currently says “due to repeated phone number change attempts or other suspicious activity, phone number verification is temporarily disabled. please try again later” i have been having messages off a random number saying they are snapchat but asking for my my eyes only pin (first second and last pin code) so i found that suspicious too. could you help me as soon as possible please?

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman4433814
Mar 7th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 24083 others
0 customers following this

Timeline

GetHuman4433814 started working on this issue
Mar 7th, 2020 5:53am