I got a new phone and then I couldn’t get back into my account. I tried my phone number...

GetHuman4167215's Recover Account issue with Snapchat from December 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman4167215 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman4167215's own words
I got a new phone and then I couldn’t get back into my account. I tried my phone number but I think I put the wrong phone number for Snapchat . I also forgot to put my email in the system so I couldn’t get in my Snapchat. I have memories that I want back and I don’t want to lose my Christmas video*pictures,or my birthday stuff.Can you please help me get my Snapchat back? In the mean time I’m using a different account but I really want my account back please .

GetHuman4167215 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Recover Account issue
Reported by GetHuman4167215
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 21577 others
0 customers following this

Timeline

GetHuman4167215 started working on this issue
Dec 29th, 2019 1:52am
GetHuman4167215 indicated the issue is not fixed yet.
Dec 29th, 2019 7:10am
GetHuman4167215 indicated the issue is not fixed yet.
Dec 30th, 2019 2:16am
GetHuman4167215 indicated the issue is not fixed yet.
Dec 30th, 2019 11:23pm
GetHuman4167215 indicated the issue is not fixed yet.
Jan 3rd 10:37am