Snapchat Customer Service Issues

My Snapchat account, Babeski_swag, got hacked. The email linked to it is [redacted] The hacker changed the password and phone number, set up two-step authentication, and won't let me recover it. My correct phone number is [redacted], and the birthday is 06/04/95. I've had friends report the account, but no luck yet. Finally got an email to reset my password at 7:47am EST, but it was changed again at 7:50am EST. Previous passwords were Austin1993, Always2018, and Austinleigh93. Hoping to regain access to my Snapchat soon.

My 15-year-old daughter's Snapchat account has been hacked. The person responsible is bullying her by posting inappropriate content, sending offensive messages to her contacts, and making disturbing calls, which is causing her distress. She reached out to me late last night, upset and scared by the messages and calls she was receiving from her friends. This behavior is completely out of character for her. Unfortunately, she can't access her account to deactivate it at the moment. Deleting the account entirely isn't a problem for her. We are worried about the impact this could have on her school activities like honors and sports if it escalates to the administration level. How should we proceed to address this issue?

This morning, when attempting to log in, I received a message stating that my account has been locked. This account holds valuable memories that I am eager to retrieve. I suspect it was locked due to my multiple accounts, including one from my youth with a forgotten password, one for a prank, and one containing numerous cherished memories and countless hours of investment. I kindly request assistance in restoring access to my account.

My daughter's account has been compromised, and all details have been altered. I urgently need assistance to restore it to its original state. Her username is soccerhay3, with the email [redacted], and her birthday is on 6/09. The phone number associated with the account is [redacted]. We have a screenshot of the bogus email used, and the hackers have changed all the login credentials. They are now posting spam and attempting to extort money from others. This issue is escalating rapidly, and we seek prompt resolution to retrieve her photos. I have not received any response thus far, and we are eager for guidance on the next steps to rectify this situation. Your immediate attention is greatly appreciated.

I recently upgraded to a new iPhone 11 from my iPhone XR. When setting up the iPhone 11, I re-downloaded Snapchat. However, I encountered an issue with the verification code being sent to my old phone number ending in [redacted], which I no longer have access to. I tried resetting my password through the app, but it still prompts for a verification code sent to the outdated phone number. I have important photos on my Snap account from the past 4 years and would really like to regain access without creating a new account. Any help would be much appreciated.

I need assistance with my Snapchat account. Yesterday, I received a message from someone named Paige Joyce asking for my personal information, which I declined. However, this morning, on December 19, [redacted], my account was hacked and the information was changed. I believe this incident may be related to the message from Paige Joyce. I am concerned because my account contains precious memories of friends and family. I kindly request your help in identifying the hacker and restoring access to my account. Please contact me at your earliest convenience. My Snapchat username is cyan.hunter.

Yesterday, my Snapchat account got hacked. The hacker changed the phone number, email, and password, so now I can't access it or reset the password. This account holds over 7 years of memories and photos, and I really want to find a way to prove my identity and recover it. I've created a new account for now, but the hacked account's username is kkwehrly27.

My account has been compromised. A hacker pretended to be my friend and requested my password, which I shared, allowing them to access my account. They've now changed the phone number and email linked to my account. This has left me devastated as all my photos and memories are now inaccessible. I am concerned about the hacker's possible involvement in illegal activities like sex trafficking. I am eager to regain control of my account securely and prevent others from falling victim to this kind of intrusion.

Hello. My username is kaitlynharlow30. I was unexpectedly logged out a few minutes ago, and each time I attempt to log back in, it indicates an incorrect password. Feeling confused, I decided to reset it, as I successfully did on Nov 8 using a text code, which I still possess. However, I am currently unable to reset it via my phone number or email address. My phone number is +1 [redacted] and my email is [redacted] I would appreciate a prompt response as Snapchat is a platform I cherish, and I have maintained this account for several years, making me quite distraught.

I cannot access my account even after trying various troubleshooting steps like resetting the password, network settings, reinstalling Snapchat, and hard resetting my phone. The error message "could not connect please try again later" persists despite no connectivity problems on my end. Strangely, I can log into a secondary account smoothly. I don't utilize any unauthorized apps or software, and my primary account holds sentimental connections with family and friends.

I logged out of my account to access my boyfriend's account to send his gifts. However, when I attempted to log back into my own account, I received a message saying, "Could not connect. Please check your connection and try again." Despite trying for over an hour and following suggestions from both online sources and Snapchat, I have been unable to resolve the issue. I attempted to log in from various devices without success. I am concerned about losing all my photos and streaks.

My Snapchat account was compromised due to a hacker gaining access to my email associated with it. I suspect they reset my password using the email [redacted] Efforts to reset the password using my phone number were hindered by suspicious activities from the hacker. I have valuable data, personal stories, and photos, some of which involve children, on the account that I wish to protect. Retrieving my account is crucial, and I am eager to regain access. Can I be contacted regarding this issue through my phone number [redacted]8? Is there a way to recover my account by adding an alternative email for password resets? I am a long-time user of Snapchat with no prior issues and remain optimistic about restoring access to my account. Your assistance in this matter is greatly appreciated.

I go by the username "liviebear04". Recently, I got an email stating that Snapchat's automated systems may have locked my account mistakenly. Despite following the provided link, logging in, and following the instructions, I am still unable to access my account. Any assistance would be greatly appreciated. Thank you.

I received a message from someone on Snapchat asking for my personal information. I initially thought it was my friend, but it turns out she was also hacked. They requested my passwords and account details. I'm worried about the sensitive pictures in my "My Eyes Only" folder possibly being leaked. I'm unable to access my account since the hacker changed all the information. This situation has left me anxious as this account is very important to me and contains private content.

Hello, everyone. I'm having an issue with my account being locked without any explanation. When attempting to log in on my iPhone, it displays a message stating "your account has temporarily been locked." However, when I try to unlock it using my computer, a message pops up saying "Your account has permanently been locked." Occasionally, it indicates a successful unlock, but I am still unable to access my account. If it is not feasible to recover my Snapchat account, could I at least obtain a copy of all my saved memories? Thank you.

My daughter got locked out of her account last Sunday. We waited for 24 hours but still could not regain access. We are struggling to verify the account since we no longer have the email or phone number associated with it. The account on Snapchat is its_kylie1005, with the password Kylie[redacted]7. Snapchat is pushing us to create a new account, but we are desperate to retrieve the old one. Unfortunately, all the precious photos and videos are now inaccessible. Any advice on how to recover this account would be greatly appreciated.

Hi, I've been permanently locked out of my account and have lost contact with all my friends. I'm certain I haven't violated any community guidelines and I'm extremely upset because I have many precious memories saved in that account. I would be truly grateful if there is a way to unlock my account. Several of my friends have also experienced the same issue recently, and they are convinced they haven't breached any rules either. Thank you for your understanding.

I recently updated my account email, phone number, and password while traveling. I am currently unable to access my account and am reaching out from the original email linked to the account. My username is tania_hussain1. The most recent email is now [redacted] with phone number +44 7[redacted]29. The previous email was [redacted] and phone number +[redacted]96. I confirm that I am the rightful owner of the account and have not experienced any hacking or compromise. The initial email used for the account setup was this one. I appreciate the understanding while I needed some personal space and time away. I acknowledge the importance of account privacy and regret sharing my information. Please assist me in unlocking my account. Thank you for your attention to this matter.

I mistakenly shared my password and upon attempting to log in today, I discovered that my account is locked. I would greatly appreciate it if you could assist me in unlocking my account as it is essential for me to communicate with my friends and family. I have learned from my mistake of sharing passwords and assure you that I will be more cautious in the future. Being unable to access my account has been distressing for me, and I am eager to regain access. Thank you in advance for your help.

Thank you for responding. I want to inform you that my account was hacked when someone obtained my password accidentally and spammed without my permission. I have addressed the situation to the best of my ability. I kindly request to have my Snapchat account unlocked, promising to be more cautious to prevent this from reoccurring in the future. Thank you for addressing this issue with attention and consideration.