Hi Snapchat team, **I’m Pelin Polat and I’ve been using my Snapchat for years name and...

GetHuman-pelinpol's Recover Account issue with Snapchat from December 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-pelinpol's own words
Hi Snapchat team, **I’m Pelin Polat and I’ve been using my Snapchat for years name and my username is pelin****. I have SO MANY memories and photos ans even friends on that account that I won’t be able to contact anymore as I have forgotten my password and I’ve been so stressed out about it. I clicked the ‘forgot my password’ button but I realised that the phone number I used for that account was my Old phone number and I have a new one now so I can’t recover my account with mobile number. Therefore i tried using with email and i try to recover my account from that but that doesn’t work either. Honestly I’m so upset about how I’ve done this and I’m really desperate to get my account back. I’ve tried for hours to think about my password but I just cannot remember. I’m really hoping something can be done because honestly the years and memories and pictures are everything to me. *Thank you so much

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Recover Account issue
Reported by GetHuman-pelinpol
Dec 5th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 19293 others
0 customers following this

Timeline

GetHuman-pelinpol started working on this issue
Dec 5th, 2019 6:32pm