I recently just got a new iPhone ** and switched everything over from my previous iPhon...

GetHuman-janaeham's Account Access issue with Snapchat from October 2019

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-janaeham's own words
I recently just got a new iPhone ** and switched everything over from my previous iPhone *. SnapChat is the only app that is giving me troubling when trying to log in. I have contacted their support and haven’t gotten anything back that has helped me figure out why I can’t log into my account. I have tried everything from turning my phone on and off and deleting and re-downloading the app and nothing is working. I realized that the number attached to my account is a number I no longer have, but I have proof that I’ve had an account with Snapchat since ****. I verified that my account and username still exists by checking with a friend. I also tried to create a new account with the same username and I couldn’t so I obviously my account exists. I just want to be able to log back into my account as I don’t want to have to create a whole new account. If someone could help me figure this out I’d be so grateful.

GetHuman-janaeham did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman-janaeham
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 54741 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-janaeham started working on this issue
Oct 20th, 2019 10:54pm
GetHuman-janaeham indicated the issue is not fixed yet.
Oct 21st, 2019 3:09am