Hii, I’ve tried logging back into my snapchat account and it kept telling me that my sn...

GetHuman-ashma's Hacked Account issue with Snapchat from October 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman-ashma may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ashma's own words
Hii, I’ve tried logging back into my snapchat account and it kept telling me that my snapchat password was incorrect when Ik exactly what my password was, I’ve been trying to reset the password but it won’t work as the number provided was my old phone number and also the email address was not verified, so it kept sending me and email to change my password for a different account instead of my actual account. All my memories are on my snapchat and so many people I have from such a long time ago and it just breaks my heart that I may not be a ken to get in contact with them or even look back at the old memories, I would absolutely appreciate it if you could help me get back into my account, you can ask me who was on my Bestfriend list or what was last on my memories and I will know, so please can you help me.

GetHuman-ashma did not yet indicate what Snapchat should do to make this right.

How GetHuman-ashma fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-ashma
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 54201 others
0 customers following this

Timeline

GetHuman-ashma started working on this issue
Oct 16th, 2019 4:34pm
GetHuman-ashma indicated the issue is not fixed yet.
Oct 17th, 2019 9:59am

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