My Snapchat beastshaaz was hacked. The person changed my password and changed the linke...

GetHuman-shaazpe's customer service issue with Snapchat from June 2019

Help with my Snapchat issue
First: share to improve GetHuman-shaazpe's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-shaazpe's own words
My Snapchat beastshaaz was hacked. The person changed my password and changed the linked number to theirs. When I ask to reset the password I couldn’t because the code goes to the number. Whoever has hacked me has been messaging others posing as me and scamming them of money and taking their Snapchats. They have a chain going and won’t stop. If Snapchat would recover my account or delete it completely so the hackers can’t keep hacking others with my account. Simply if snapchat had a calling service where you tell them your issue and they can verify how it’s your account, then the account should be locked out immediately from the other user. You can choose to delete your account with claiming your memories, delete it completely, or recover it completely.

GetHuman-shaazpe did not yet indicate what Snapchat should do to make this right.

How GetHuman-shaazpe fixed the problem

We are waiting for GetHuman-shaazpe to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-shaazpe
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 39673 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-shaazpe started working on this issue
Jun 13th, 2019 5:56am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies