My Snapchat beastshaaz was hacked. The person changed my password and changed the linke...

GetHuman-shaazpe's customer service issue with Snapchat from June 2019

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The issue in GetHuman-shaazpe's own words
My Snapchat beastshaaz was hacked. The person changed my password and changed the linked number to theirs. When I ask to reset the password I couldn’t because the code goes to the number. Whoever has hacked me has been messaging others posing as me and scamming them of money and taking their Snapchats. They have a chain going and won’t stop. If Snapchat would recover my account or delete it completely so the hackers can’t keep hacking others with my account. Simply if snapchat had a calling service where you tell them your issue and they can verify how it’s your account, then the account should be locked out immediately from the other user. You can choose to delete your account with claiming your memories, delete it completely, or recover it completely.

GetHuman-shaazpe did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman-shaazpe
Jun 13th, 2019 - a year ago
Not resolved
Seen by 29 customers so far
Similar issue to 39673 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-shaazpe started working on this issue
Jun 13th, 2019 5:56am

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