I was going off social media for a few days an messaged someone to do my streaks for me...

GetHuman1693392's customer service issue with Snapchat from December 2018

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Help with my Snapchat issue
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GetHuman1693392's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693392 will want to follow the link below to head to their help center. We will check on GetHuman1693392 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693392 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1693392's own words
I was going off social media for a few days an messaged someone to do my streaks for me so I didn’t lose them so I went to the Snapchat website and went to change my password to his name Because my password is generally really long and confusing and once I changed it it had told me it was successfully changed and I wouldn’t have a problem logging back into my account than I went to try and log back in and it wouldn’t let me I tried for hours on end but had no result in getting back in. I’ve had this Snapchat for years on years and everything including all my photos are on there so I’m pretty much lost everything and I’m not happy about it the website had told me it was successfully changed and I wouldnt have a problem with it but the complete opposite had happened to me. I would love to have my account recovered so I can get back into it ASAP!! my user name was montana*henry** please do something to fix this!!!
GetHuman1693392 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1693392
Dec 5th, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
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GetHuman1693392 started working on this issue
Dec 5th, 2018 7:43am