It started on October the **th that everytime that i would open snapchat it would immed...

GetHuman-otakufym's customer service issue with Snapchat from November 2018

Help with my Snapchat issue
The issue in GetHuman-otakufym's own words
It started on October the **th that everytime that i would open snapchat it would immediately close. I did manage to have enough time to send streaks but that would be after constantly opening the app back again. I already emailed snapchat * times and they're clearing not reading them or just simply don't care. I've also sent out soooo much feedback as well. I already cleared the cache, restarted my phone, updated the app and I've also temporarily uninstalled it. I can't permanently uninstall it bc i have *** snaps that arent backed up and im not trying to lose them. I've about * streaks that are over *** days just because i simply cant get into the app. I have no way to contact my friends and im missing out on peoples stories. I am severely stressed out and livid.
GetHuman-otakufym did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-otakufym
Nov 2nd, 2018 - a mon ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 20090 others
0 customers following this
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Timeline
GetHuman-otakufym started working on this issue
Nov 2nd 11:00pm
GetHuman-otakufym indicated the issue is not fixed yet.
Nov 3rd 3:06am
GetHuman-otakufym indicated the issue is not fixed yet.
Nov 3rd 3:07am