The snap chat account originally created for Frank Ancona Honda dealership was handed o...

GetHuman-asempek's customer service issue with Snapchat from October 2018

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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-asempek will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-asempek can let us know if they help or not.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-asempek's own words
The snap chat account originally created for Frank Ancona Honda dealership was handed over to the new owners (Baxter Auto group) and thus, we changed to the name of the dealership to "Honda of Olathe".**However, the snap chat login information does not work and there is a filter currently at the location still stating "You're at Frank Ancona Honda" instead of Honda of Olathe.**We would like this location filter to be removed completely, as Frank Ancona Honda no longer exists. We would also like to gain access to the snap chat account that was given to us by the old dealership.**We have this as the contact info:*Username - anconahonda*Password - FAHonda***However, this login information does not work and we own the dealership now. Help!

GetHuman-asempek did not yet indicate what Snapchat should do to make this right.

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Customer service issue
Reported by GetHuman-asempek
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 17841 others
0 customers following this


GetHuman-asempek started working on this issue
Oct 16th, 2018 4:09pm

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