Hi my name is Jennifer Evans username grimus. ** I can't get into my Snapchat account b...

GetHuman988487's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman988487's own words
Hi my name is Jennifer Evans username grimus. ** I can't get into my Snapchat account because my phone has broken no longer have that phone number and cannot access the email to do not having my password I currently have a new number and you email and I'm starting to not be able to get into my old Snapchat having a young daughter and most pictures were taken nearly all pictures were taken with Snapchats camera as it is better than my actual phone's camera I'm looking for help please please get my account back I've been highly upset about this situation I just don't no longer know what to do my screen on my old phone went black believing the bulb broke was told I cannot fix the phone because it is disposable again that saddens me because I lost all of my daughter's pictures please help
GetHuman988487 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman988487
Aug 14th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 10809 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman988487 started working on this issue
Aug 14th, 2018 12:07am
GetHuman988487 indicated the issue is not fixed yet.
Aug 16th, 2018 7:51pm