Four hundred of my snapstreaks disappeared because of a glitch

GetHuman859559's customer service issue with Snapchat from July 2018

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The issue in GetHuman859559's own words
I was trying to use my Snapchat like each and every other day of the year when because of a glitch each and every one of my four hundred snap streaks disappeared. I am very upset because of this situation and I am not happy with the way Snapchat handled this situation. ... Today I logged onto my Snapchat and all four hundred of my streaks disappeared, I am VERY upset and disappointed. I had streaks going upto seven hundred days long. I have a snapscore of over one point one million and I have used Snapchat multiple times each and everyday for the past three years. This is not the first time this has happened either. My username is Zsinutko and my phone number is two four eight, seven zero one, five one one eight and my e-mail is zachatysinutko @ yahoo . com . I am very upset and discussed that I spent so much time of my life doing something I love and because of a glitch I now have to deal with four hundred angry people. This is not ok and I am very upset. Please contact me as soon as possible. Sorry for the inconvenience, sent from, Zachary Sinutko
I was so upset because I felt as if I poured so much time and effort into one simple thing and because of a technological error on their part I was unable to keep over four hundred friendships I have caps over the past three years.
I would like them to please reinstate all of my streaks because I have had one hundred phone calls, texts, and snaps, from not so happy people that all believe that I lost our snap streak when in reality it was Snapchat who stopped it.
I have been using Snapchat for three almost four years now. I have used it each and every day and I have nothing but good things to say about it. I have sent over one million snaps and I have spent so much time with them and I feel extremely betrayed.
I have contacted them directly but they have not given me a responce, I can not find a phone number anywhere, and when I do contact them they treat me like I am a nobody and that my voice and oppinion doesn’t matter to them, this is extremely frustrating.
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Snapchat

iPhone X
Customer service issue
Reported by GetHuman859559
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6718 others
0 customers following this
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GetHuman859559 started working on this issue
Jul 8th, 2018 2:39am