In summary I need you guys to either connect my current email which is *****@***.com or my current number which is (***)***-**** to my Snapchat account.
GetHuman-wowzersd's customer service issue with Snapchat from July 2018
Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wowzersd will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wowzersd can let us know if they help or not.
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The issue in GetHuman-wowzersd's own words
I was trying to log in my account but I can’t because none of my current information is verified on my account. ... I’ll say about two days ago in the morning I changed my Snapchat password. My snap chat account is shawty*taya**. Yesterday was the first time I logged out of my account since I changed my password but I forgot my password. My current email is not verified with my shawty*taya** account because it is verified with my friends account which is jazz*kenzo. My current email is *****@***.com. My old email is on my shawty*taya** snap chat account but it is not verified. That email is *****@***.com. I no longer have access to that email. My old phone number is verified on my shawty*taya** account but I no longer have access to that number either. That number is (***)***-****. My current number is (***)***-****. Please get back to me as soon as possible.
I feel as if the people that work at Snapchat isn’t helping me fix this problem and I’ve lost all my memories as well as my streaks and all contact with my cousin from North Carolina.
Verifying my current number which is (***)***-**** on my account or verifying my current email which is *****@***.com on my Snapchat account which is shawty*taya** so I can change my password and get my account back.
I’ve been a customer for a little over a year now and I expected that Snapchat would’ve helped me by verifying my current email which is *****@***.com on my account which is shawty*taya** or verifying my current number number which is (***)***-**** on my account which is shawty*taya**. You guys can ask me as many questions as needed and I’ll happily answer them but I just want a way to be able to change my password so I can log in my account.
I tried to use my old email that me on that account but it’s deleted so I can’t.
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