Okay so I had to go to a camp this week that had no reception. I changed my password an...

GetHuman815158's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman815158's own words
Okay so I had to go to a camp this week that had no reception. I changed my password and gave it to my friend that way she could log into my Snapchat and do my streaks for me while I was away, when she went to log in the password did not work. In result I lost ALL of my streaks. I went home today and went to see why that happened and for some reason, even though I changed my password it isn’t working and I’m really mad because I did change it and it didn’t work. I’m mad because I lost my streaks for a problem that was not my fault because if my password actually worked the way that I made it then I wouldn’t of lost my streaks. I’m really pissed off because of a mistake that’s not my fault, when I changed my password something went wrong and it must’ve glitched but it told me that it changed so that’s a mistake on your end not mine. If that mistake didn’t happen I would not of lost all my streaks. I’m very pissed so please find a way to fix it and get my streaks back.
GetHuman815158 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman815158
Jun 24th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 5292 others
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Timeline
GetHuman815158 started working on this issue
Jun 24th 5:39am
GetHuman815158 indicated the issue is not fixed yet.
Jun 25th 3:24pm