I sell t-shirts from my instagram and snapchat, and i’ve has my friends inform me that...

GetHuman765056's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman765056's own words
I sell t-shirts from my instagram and snapchat, and i’ve has my friends inform me that there are multiple snapchat accounts claiming to be me, and telling people that they sell the items i do, the customer send the money to them, but never gets the item. I’ve had many of my potential customers contact me telling me that they bought a shirt and it never came, leaving me with bad reviews and ruining my name. I don’t really know the accounts claiming to be me. But i know they are out there taking people’s money. I was contacting you to see if there was any way to let my customers really know it’s me they are buying from instead of the fake accounts, because it is ruining my sells. Thank you, Tylor.
GetHuman765056 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman765056
Jun 8th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 394 others
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Items needed
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Name of Account Holder
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Snapchat Version Type
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Timeline
GetHuman765056 started working on this issue
Jun 8th, 2018 11:06pm
GetHuman765056 indicated the issue is not fixed yet.
Jun 9th, 2018 1:00am