Hello i recent seen that my old snapchat account was still up on my new snap chat ac...

GetHuman-starrpi's Recover Account issue with Snapchat from April 2018

Help with my Snapchat issue
The issue in GetHuman-starrpi's own words
Hello i recent seen that my old snapchat account was still up on my new snap chat account in was trying to gain access to it but the pervious number i had has been changed since i started my first snapchat & i would really like to gain access to it before someone hacks it so the current email address i have .You all will have to contact me on my name email because i dont have the old one so help asap because i truly enjoyed snap chat in i dont wanna leave the app
GetHuman-starrpi did not yet indicate what Snapchat should do to make this right.
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Recover Account issue
Reported by GetHuman-starrpi
Apr 29th, 2018 - 7 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 6 customers so far
Similar issue to 21608 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-starrpi started working on this issue
Apr 29th 5:40pm
GetHuman-starrpi indicated the issue is not fixed yet.
May 5th 7:48pm