My account was hacked this morning at * am. I was sent a link to log in to a scam on Fa...
GetHuman632828's Hacked Account issue with Snapchat from April 2018
Help with my Snapchat issue
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GetHuman632828's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632828 will want to follow the link below to head to their help center. We will check on GetHuman632828 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman632828 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman632828's own words
My account was hacked this morning at * am. I was sent a link to log in to a scam on Facebook. I used the same password for both of my accounts. They logged me out but had not changed the password however they put an authentication app on it and I couldn’t access my account anymore. I contacted Snapchat Support and I was sent a link to change my password. After I changed my password I received an email that I had changed the password. Immediately after I received another email that it had been reset. This was not me resetting it however it was me changing it. They have removed my number from the account and hacked my email account as well. Any links sent to my email I have not received and I’m no longer allowed to use the Snapchat feature, “I forgot my password” my email T*****@***.com was hacked. I would like to be contacted at W*****@***.com. My Snapchat name is Trinitygurl and the person logged in is NOT me. I have not been able to get in at all!
GetHuman632828 did not yet indicate what Snapchat should do to make this right.
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