Hello, **I am in desperate need of help right now. My snapchat account feardominic has...

GetHuman630614's Hacked Account issue with Snapchat from April 2018

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GetHuman630614's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630614 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630614 can let us know if they help or not.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman630614's own words
Hello, **I am in desperate need of help right now. My snapchat account feardominic has been hacked and I am being blackmailed. The hackers are using my snapchat account to harass me and my friends. They are threatening me and telling me they will post nude photos they have of me on my account if i do not pay them a ransom. They are trying to ruin my future and my life. I do not want my account back because it will make them black mail me. I am asking you guys if you can please just delete my snapchat account before my life is ruined. I have already contacted my local authorities at this point i am begging you guys to please just delete my account. The account is compromised, I have no access to the emails linked to it because they took my emails. I am willing to provide whatever information is needed to proof i am the account owner. Please I am asking you guys to please help me before its to late and my life is literally destroyed. **-Dominic D'Alberto

GetHuman630614 did not yet indicate what Snapchat should do to make this right.

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Snapchat

Hacked Account issue
Reported by GetHuman630614
Apr 26th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 19413 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman630614 started working on this issue
Apr 26th, 2018 12:29pm

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