Hello, my snapchat account has been temporarily locked..and I figured out why. I was un...

GetHuman629152's Disabled Account issue with Snapchat from April 2018

Help with my Snapchat issue
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman629152's own words
Hello, my snapchat account has been temporarily locked..and I figured out why. I was unintentionally using a *rd-party app on an older device because I could not download from the app store. I downloaded what I thought was regular Snapchat off of the internet and not the app store, without realizing it was not the regular version of the application. I have removed the *rd party app from all my devices and I attempted to unlock it, and it still did not allow me to unlock it. I was wondering if there was any way to fix this or to know how long I will be locked out..I have most of my camera roll saved into my memories and I have a lot of people sending me messages on there that I would like to see. Thank you

GetHuman629152 did not yet indicate what Snapchat should do to make this right.

How GetHuman629152 fixed the problem
Wait **-** hours. I was able to unlock about ** hours after it was locked
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Disabled Account issue
Reported by GetHuman629152
Apr 25th, 2018 - 5 years ago
Fixed
GetHuman629152 shared how to fix
Seen by 83 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman629152 started working on this issue
Apr 25th, 2018 8:58pm
GetHuman629152 indicated the issue is not fixed yet.
Apr 25th, 2018 10:07pm
GetHuman629152 confirmed the issue is fixed. Hooray!
Apr 26th, 2018 9:59pm