I just purchased a S & W M & P .*** EZ and asked the dealer when it was actually manufa...

GetHuman-johnady's customer service issue with Smith & Wesson from June 2018

Help with my Smith & Wesson issue
I just purchased a S & W M & P .*** EZ and asked the dealer when it was actually manufactured as apparently their was a change effective *-*-**. He could not help me. My serial * is: NCF*****SKU: *****
I trust that Smith & Wesson will make this right and come up with a resolution that is fair.
Help with my Smith & Wesson issue
How GetHuman-johnady fixed the problem:
Sent the customer service dept an e mail and had a response in ** hours.
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Smith & Wesson

Customer service issue
Reported by GetHuman-johnady
Jun 9th, 2018 - 2 mons ago
I have an issue with Smith & Wesson too
Fixed
GetHuman-johnady shared how to fix
Seen by 5 customers so far
Similar issue to 663 others
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Items needed
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Timeline
GetHuman-johnady started working on this issue
Jun 9th 3:57am
GetHuman-johnady confirmed the issue is fixed. Hooray!
Jun 15th 12:46am