Hi: I paid $**.** Cdn) for Smilebox on Dec ***** and$**.** US I think, on Jan.**th and...

GetHuman5723371's customer service issue with SmileBox from February 2021

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The issue in GetHuman5723371's own words
Trying to boot up the program ... Hi: I paid $**.** Cdn) for Smilebox on Dec ***** and$**.** US I think, on Jan.**th and I can't get either one to boot up. Could yo have Smilebox to refund me money from one of these and get Smilebox working again. When it was working I used it quite a bit. I am ** years old and have ** grand and great grandchildren that kept in contact with and I'm missing this program. I haven't had the use of this program since about Jan. **st. PLEASE see what you can do about this problem. The request * ****** that I have e-mailed THREE TIMES has never been looked after. Sincerely Don Novak *****@***.com
I'm a ** year old shut in living alone.
They could make this right by refunding me one of the payments and getting the program fixed.
I've been with then since Dec ****
Tried using Smilebox support system * times Request * ******
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SmileBox

SmileBox
Customer service issue
Reported by GetHuman5723371
Feb 4th, 2021 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 939 others
0 customers following this
Items needed
Name on the account
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Timeline

GetHuman5723371 started working on this issue
Feb 4th 9:30pm

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