Hello, **I was billed Annually for my membership instead of monthly. My understanding w...

GetHuman5498769's customer service issue with SmileBox from November 2020

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Hello, **I was billed Annually for my membership instead of monthly. My understanding was I could cancel at any time during my monthly membership?**-Caitlin

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I signed up for Smilebox monthly payments at $*.** and instead they billed me at...I accidentally chose annual membership instead of monthly. Please help!!I accidentally signed up for a annual membership instead of monthly....Please cancel my smilebox membership.I just bought the annual premium subscription on accident, instead of monthly and...I got charged for an ANNUAL membership after signing up for a monthly membership...my school has been using smilebox since ****.*I understand that as of December...I accidently chose annual membership. I only want monthly. I would like to credit...On January **, **** I signed up for Smilebox Premium, annual. Got to work on a sl...
FIX: Issue is fixed, I think, in terms of being able to log into my account once m...
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SmileBox

Customer service issue
Reported by GetHuman5498769
Nov 27th, 2020 - 3 months ago
I have an issue with SmileBox too
Not resolved
Seen by 3 customers so far
Similar issue to 747 others
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Timeline

GetHuman5498769 started working on this issue
Nov 27th, 2020 7:02pm