I have been charged for another year’s subscription to your Smilebox product. *Last ye...

GetHuman4417574's customer service issue with SmileBox from March 2020

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Name on the account, Billing address, and Email address on the account
The issue in GetHuman4417574's own words
I have been charged for another year’s subscription to your Smilebox product. *Last year, I had multiple issues requesting the cancellation of this subscription and thought I had this resolved but there is a charge to my credit card once again. **I have not used your product in years. **Please reverse the charges applied to my Visa account, ending in **** on January **, **** that just appeared on my bank statement. *I have not received any emails or notifications from Smilebox indicating that I even have a membership with you. **Account maybe linked to either of these emails:******@***.com ******@***.com******@***.com

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SmileBox

Customer service issue
Reported by GetHuman4417574
Mar 2nd, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 256 others
0 customers following this

Timeline

GetHuman4417574 started working on this issue
Mar 2nd, 2020 10:22pm