I sent an email cancelling any type of membership although I only signed in for free tr...

GetHuman-ribbitpa's customer service issue with SmileBox from June 2018

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The issue in GetHuman-ribbitpa's own words
I sent an email cancelling any type of membership although I only signed in for free trial. I received an email from your company stating that my membership had been cancelled yet I could continue to use club smilebox until my remaining membership expires. You then proceeded to go ahead and charge my credit card for $**.** which I did not authorize. You need to remove this charge and reimburse me for this. I am not happy with your service and I will be sure to inform my friends and family not to use your services.
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Customer service issue
Reported by GetHuman-ribbitpa
Jun 28th, 2018 - 10 mons ago
I have an issue with SmileBox too
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Seen by 2 customers so far
Similar issue to 29 others
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GetHuman-ribbitpa started working on this issue
Jun 28th, 2018 4:06am