Sling TV Customer FAQ

If you've reset your password but still can't sign into your account, it could be due to a few reasons. Ensure you are entering the correct username and the new password accurately, paying attention to case sensitivity. It may also help to clear your browser's cache and cookies or try signing in using a different browser or device. If the issue persists, you may need to check for any service-related notifications or security features that may be impacting your access.

To record programs on Sling TV, you need to have a subscription that includes Cloud DVR. Once subscribed, find the program you want to record, select it, and look for the option to "Record" or "Add to My DVR." The recorded programs can be accessed later in the "My DVR" section of the app. Remember, your recordings are stored in the cloud, and you'll have a specific storage limit based on your plan.

Ensure that the credit card you are using is valid and that the information entered matches your card details exactly. Check that your card is not expired and has available funds. Some cards issued outside your country might not be accepted. You may also want to contact your card provider to ensure there are no issues or restrictions on your card.

To record a program in progress with your Fire remote, press the "Select" button while watching the program. Then, choose "Record." The program will be added to your DVR recordings from the point you started recording.

To connect your TV to your Sling TV account, you must first have a compatible streaming device hooked up to your television. This can be a smart TV, a gaming console, or a standalone streaming device such as Roku, Amazon Fire Stick, or Chromecast. Download the Sling TV app on this device and sign in using your Sling TV account details. Once you're logged in, your available channels should populate within the app, and you can start streaming content directly on your TV.