I cancelled my account after my last billing which included a charge for HBO. Sling TV...

GetHuman-larrylbu's customer service issue with Sling TV from November 2018

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The issue in GetHuman-larrylbu's own words
Get a refund to my credit card ... I cancelled my account after my last billing which included a charge for HBO. Sling TV no long offers HBO and indicated a credit would be issued on the next billing cycle. In my case the account is closed and there will not be another billing cycle. Now I am told that the credit will remain on my account even though I don't have an account because you don't issue refunds. So now I'm left with a credit that I will never be able to use. This is horrible customer service that I am penalized for the elimination of HBO from your offering and cannot get a refund to my credit card on file. Shame!!! You should issue a refund to my credit card.
They dropped HBO and I cancelled my account so a refund to my account is ludicrous since I don't have an account.
I want a refund for HBO to my credit card.
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Sling TV

Customer service issue
Reported by GetHuman-larrylbu
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 8671 others
0 customers following this
Items needed
Billing address
Phone number
Last 4 of SSN
Phone number on account
Account number

Timeline

GetHuman-larrylbu started working on this issue
Nov 9th, 2018 9:09pm
GetHuman-larrylbu indicated the issue is not fixed yet.
Nov 9th, 2018 9:09pm
GetHuman-larrylbu shared this issue with friends on Facebook
Nov 9th, 2018 9:15pm