Hello, my name is Scott Hillier and I am trying to get an issue regarding a billing cha...

GetHuman1502138's customer service issue with Sling TV from November 2018

8 views | 8447 similar | 0 following
Help with my Sling TV issue
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Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
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The issue in GetHuman1502138's own words
Hello, my name is Scott Hillier and I am trying to get an issue regarding a billing charge that was made on my credit card by you guys.*I signed up for SLING TV * day trial on the **th of October ****, after going through the set up process I then proceeded to go into the SLING APP and watch a football game on ESPN.*The game was not available to watch as it said it would be at the time, called CS rep and she was able to explain.*I then proceeded to ask her if I decide to cancel SLING APP when would be my last day that I could do this without being charged.*She proceeded to tell me the **th of October **** would be the last day. must have been a complete misunderstanding and I noticed a $**.** charge on my credit card over this past weekend.*I was also not aware that you guys just took the deduction out of the credit card, thought that you sent billing statements to the customer if there is a bill due.*I am asking that you reimburse my credit card the full amount of $**.**. If this is not an option, then at least reimburse me *** of the $**.** which would be $**.**.*I tried to speak with an online rep. earlier today, got nowhere, just kept telling they could not help me or reimburse me my money on the credit card.*Rep. kept telling me that I should have cancelled SLING on the **th. that I spoke to today.*Please consider my explanation, please refund my credit card.*Sincerely,**Scott Hillier******@***.com****-***-****

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How Do I Recover My Account Access to Sling TV?How Do I Cancel Sling TV on Amazon?How do I cancel my Sling TV account?How do I change my Sling TV subscription?How do I get a refund from Sling TV?
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Sling TV

Customer service issue
Reported by GetHuman1502138
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 8447 others
0 customers following this

Timeline

GetHuman1502138 started working on this issue
Nov 5th, 2018 8:52pm