When commercials (of which there are many!) end, Sling throws me back into the ROKU dan...

GetHuman-sdoiac's customer service issue with Sling TV from November 2018

4 views
 | 
8227 similar
 | 
0 following
Help with my Sling TV issue
First: share to improve GetHuman-sdoiac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sdoiac's next move: call Sling TV.
The best way to get your problem resolved is to tap the button below to start calling Sling TV. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sdoiac may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
The issue in GetHuman-sdoiac's own words
When commercials (of which there are many!) end, Sling throws me back into the ROKU dancing logo without warning. I then have to start all over entering Sling and finding my channel. I hardly ever get to watch an entire show. On several occasions I was watching a movie when it happened, and often, I forget which channel the movie is on. When I finally get back to where I was, the movie is sometimes over. This dumping back into ROKU after commercials happens OFTEN. I have seriously considered giving up Sling over this problem. What's the point of watching something if you have to fight being dumped in the middle of something??**If Get Human is going to answer this, please let me pass. Get Human is totally worthless. Your forums appear to be a bunch of unhappy people trying to help each other. There is no Sling presence. It would be very helpful if you would fix that.**Thanks, Cynthia Sdoia
GetHuman-sdoiac did not yet indicate what Sling TV should do to make this right.
I have an issue with Sling TV too
How GetHuman-sdoiac fixed the problem
We are waiting for GetHuman-sdoiac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sling TV's attention and get better help faster. Tap below to get started.
Having Sling TV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sling TV email you?
This email address isn't valid
Follow this issue
See how GetHuman-sdoiac fixes it.
This email address isn't valid

Sling TV

Customer service issue
Reported by GetHuman-sdoiac
Nov 3rd, 2018 - a mon ago
I have an issue with Sling TV too
Not resolved
Seen by 4 customers so far
Similar issue to 8227 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sdoiac started working on this issue
Nov 3rd 5:44am