I am in my * day trial as I chose to use the service to stream some of the Chiefs games...

GetHuman1284679's customer service issue with Sling TV from October 2018

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The issue in GetHuman1284679's own words
I am in my * day trial as I chose to use the service to stream some of the Chiefs games. Yesterday I noticed a charge on my card for **.** for a PPV fight. This fight was not ordered. My son had wanted to watch it but the high cost was too much for us. He swore to me that he did not order this fight nor did he watch it. He said he was trying to find the preliminary fights for viewing and clicked on your listing but it was a blank screen waiting for the fight to start. If this fight was ordered by accident it was not viewed in our household and I feel like there should be some kind of confirmation necessary to make a purchase on the accounts Debit card. I want a refund returned to the card on file. I can not afford this cost and we did not view this fight.

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Sling TV

Customer service issue
Reported by GetHuman1284679
Oct 8th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6400 others
0 customers following this

Timeline

GetHuman1284679 started working on this issue
Oct 8th, 2018 4:46pm

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