I have been totally happy with Sling till the past week or so. I cannot watch an entire...

GetHuman-goodypau's customer service issue with Sling TV from May 2018

Help with my Sling TV issue
The issue in GetHuman-goodypau's own words
Watch a movie. I can't get to watch a whole movie without freezing when a commercial comes on. ... I have been totally happy with Sling till the past week or so. I cannot watch an entire movie. The commecials come on and then freeze my screen, followed by an endless spinning circle. The movie never returns and it's impossible to and resume it. I have to exit to the guide and try from there, sometimes no success there either.. Then it happens AGAIN. After many times, I give up. What's going on? Is spectrum throttling me. What is going on? I don't think I can continue with Sling if this isn't resolved. What's the point? I await your response.
I am losing patience with a product I LOVED until this started to happen. I don't think I am willing to take much more of this. I am getting NOTHING out of Sling but a frustrating experience just trying to watch ANY movie.
I would like to be able to watch a movie on sling without struggling to resume the movie when the commercial (of which there are MANY) freezes my screen and doesn't resume the movie.
Back and forth out of the channel, back to the guide, click on the movie again (if it still shows up on the guide!), try to "resume". Rinse and repeat. Rinse and Repeat. Rinse and Repeat.
How GetHuman-goodypau fixed the problem
I did nothing. It "fixed itself". At least till now. But I did get thru a movie without a permanent freeze. Let's hope it doesn't happen again. Thx.
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Sling TV

Sling Blue
Customer service issue
Reported by GetHuman-goodypau
May 7th, 2018 - 4 years ago
GetHuman-goodypau shared how to fix
Seen by 20 customers so far
Similar issue to 3146 others
0 customers following this
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GetHuman-goodypau started working on this issue
May 7th, 2018 4:17am
GetHuman-goodypau confirmed the issue is fixed. Hooray!
May 11th, 2018 9:54pm

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