I'm having some issues with slacker radio. I go to open the app, that I have downloaded...

GetHuman-leighhol's customer service issue with Slacker Radio from May 2018

Help with my Slacker Radio issue
The issue in GetHuman-leighhol's own words
I'm having some issues with slacker radio. I go to open the app, that I have downloaded and that I pay for every month, but it won't open. All I get is a black screen. I thought it was just my phone, but it's not my daughter's are having the same problem. I need my music. I would really hate to cancel my service over this issue, but if it don't get fix soon I'm gonna have too. Please find and fix your problem Slacker Radio....
GetHuman-leighhol did not yet indicate what Slacker Radio should do to make this right.
I have an issue with Slacker Radio too
How GetHuman-leighhol fixed the problem
I called them. They told my to uninstall then install it again.
Please help with my Slacker Radio issue
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Slacker Radio

Customer service issue
Reported by GetHuman-leighhol
May 28th, 2018 - 6 mons ago
I have an issue with Slacker Radio too
Fixed
GetHuman-leighhol shared how to fix
Seen by 6 customers so far
Similar issue to 170 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman-leighhol started working on this issue
May 28th 12:16pm
GetHuman-leighhol indicated the issue is not fixed yet.
May 28th 6:06pm
GetHuman-leighhol confirmed the issue is fixed. Hooray!
May 31st 3:44pm