I'm clearly connected to internet yet it (slacker) says otherwise & it won't reload or...

GetHuman640125's customer service issue with Slacker Radio from April 2018

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95 similar
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2 following
Help with my Slacker Radio issue
Before contacting them, items GetHuman640125 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
GetHuman640125's next move: go to the Slacker Radio help center.
Slacker Radio doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640125 will want to follow the link below to head to their help center. We will check on GetHuman640125 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman640125's own words:
I'm clearly connected to internet yet it (slacker) says otherwise & it won't reload or play-I turned phone off as in shut it down-restarted it & still nothing
I trust that Slacker Radio will make this right and come up with a resolution that is fair.
Help with my Slacker Radio issue
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Slacker Radio

Customer service issue
Reported by GetHuman640125
Apr 29th, 2018 - 3 mons ago
I have an issue with Slacker Radio too
Not resolved
Seen by 7 customers so far
Similar issue to 95 others
2 customers following this
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Timeline
GetHuman640125 started working on this issue
Apr 29th 8:09pm