My app will not play any music on LTE or WiFi. Why is this happening? I am paying every...

GetHuman639748's customer service issue with Slacker Radio from April 2018

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The issue in GetHuman639748's own words
My app will not play any music on LTE or WiFi. Why is this happening? I am paying every month and so not want to have to cancel my subscription, but this is unacceptable. I tried the Slacker help link and it says the site can't be reached. Any other suggestions?
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Slacker Radio

Customer service issue
Reported by GetHuman639748
Apr 29th, 2018 - 7 mons ago
I have an issue with Slacker Radio too
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Seen by 2 customers so far
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GetHuman639748 started working on this issue
Apr 29th 4:48pm