Last fall (****), I purchased * pairs of Skechers at the *Skechers warehouse outlet in...

GetHuman-ulrichic's Complaint issue with Skechers.com from September 2020

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The issue in GetHuman-ulrichic's own words
N*A ... Last fall (****), I purchased * pairs of Skechers at the *Skechers warehouse outlet in Skokie, IL. *****.**One of the * pairs has stitching around the toe box and has no damage.*Of the other * pairs, * shoes have holes in the toe box area.*I love Skechers for their comfort, but that should not happend as I wear them sporadically.*I took a photo of the damaged Skechers and would like to submit it to you,*if needed.*Please advise what kind of resolution can be done.**Thank you,*Ulrich Conrads
N*A
A prompt response and resolution to maintain customer satisfaction.
Despite having had problems with * out of * pairs, last week I purchased another pair*at the same outlet store.
I brought the damaged pairs to the outlet store last week to inquire what could be done.*The manager told me to contact *****@***.com.
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Skechers.com

N*A
Complaint issue
Reported by GetHuman-ulrichic
Sep 26th, 2020 - a month ago
Not resolved
Seen by 7 customers so far
Similar issue to 1045 others
0 customers following this
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Timeline

GetHuman-ulrichic started working on this issue
Sep 26th 9:37pm