I was finalizing my purchase on Skechers.com using an $** Skechers gift card that was p...

GetHuman5170579's customer service issue with Skechers.com from August 2020

Help with my Skechers.com issue
First: share to improve GetHuman5170579's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5170579 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5170579's own words
I was finalizing my purchase on Skechers.com using an $** Skechers gift card that was purchased in store. The purchase was less than the $** and I went back to apply expedited shipping and then finalize my order...next thing I see, my gift card balance was $.** and not $** and purchase was never completed and no confirmation or order number...every time I try to check my gift card balance it now says $.** and there is no one at Skechers to speak with...I am now out $**.**....I am at a loss...this was a gift from my nephew and my husband won’t have the sneakers for our vacation....please help...this was the first time using the card...I have the receipt of purchase of the gift card too!

GetHuman5170579 did not yet indicate what Skechers.com should do to make this right.

How GetHuman5170579 fixed the problem

We are waiting for GetHuman5170579 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Skechers.com's attention and get better help faster. Tap below to get started.
Having Skechers.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5170579
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 897 others
0 customers following this


GetHuman5170579 started working on this issue
Aug 17th, 2020 12:15pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians