I was finalizing my purchase on Skechers.com using an $** Skechers gift card that was p...

GetHuman5170579's customer service issue with Skechers.com from August 2020

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The issue in GetHuman5170579's own words
I was finalizing my purchase on Skechers.com using an $** Skechers gift card that was purchased in store. The purchase was less than the $** and I went back to apply expedited shipping and then finalize my order...next thing I see, my gift card balance was $.** and not $** and purchase was never completed and no confirmation or order number...every time I try to check my gift card balance it now says $.** and there is no one at Skechers to speak with...I am now out $**.**....I am at a loss...this was a gift from my nephew and my husband won’t have the sneakers for our vacation....please help...this was the first time using the card...I have the receipt of purchase of the gift card too!

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Skechers.com

Customer service issue
Reported by GetHuman5170579
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 897 others
0 customers following this

Timeline

GetHuman5170579 started working on this issue
Aug 17th, 2020 12:15pm

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