What is the return policy for Skechers products?
The return policy for Skechers products allows customers to return unworn and unused items within 45 days of purchase for a full refund. The products must be in their original packaging and accompanied by a valid receipt. Returns can be made either at a local Skechers store or online by contacting customer service. If the item was purchased from an authorized retailer, it must be returned to that specific store following their return policy. Online orders can be returned through mail or at a Skechers store, excluding outlet or department store purchases. However, exchanges are currently not offered, meaning customers will need to return unwanted items and place a new order for desired products. Note that refunds are credited to the original form of payment.
Answered Nov 1, 2023
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