I cashed in $** of my rewards points and can’t apply them to my order. I don’t want to...
GetHuman-joth's customer service issue with Skechers.com from June 2018
Help with my Skechers.com issue
First: share to improve GetHuman-joth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joth's next move: talk to Skechers.com when they open (we'll send a reminder).
Skechers.com's call center is closed now. We will text or email GetHuman-joth when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-joth can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-joth may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-joth's own words
I cashed in $** of my rewards points and can’t apply them to my order. I don’t want to lose those points.
GetHuman-joth did not yet indicate what Skechers.com should do to make this right.
I have an issue with Skechers.com too
How GetHuman-joth fixed the problem
We are waiting for GetHuman-joth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.