My family and I purchased a season pass for the park. (With parking,drinks and entry it...

GetHuman813266's customer service issue with Six Flags from June 2018

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The issue in GetHuman813266's own words
My family and I purchased a season pass for the park. (With parking,drinks and entry its about ***$ since we are * people. Thursday, June ** we had a bad experience with a girl name Taylor McKenzie. She was called to the kids swing ride after last Monday my kids were left on the Rhine but Thursday suddenly the girl that took care of the rides said they're not tall enough sends they went on the Rhine and I have proved of pictures and videos only last Monday I asked to call a manager to see why Monday they were allowed and Thursday suddenly they're not alone. When Ms. Mckanzie was calked she said there's no way my kids are getting on the ride I told her I will post the situation on Facebook with videos and pictures to prove. after a verbal conflict she started threatening that if I deer Post-it and local media I will regret the day I was born and she'll make sure to find me immediately I took my cell phone out and recorded her while saying can you please repeat whatever you said about if I post the story and local media she then was quiet and just spoke on the walkie-talkie (I can give all the info over a phone call or face to face meeting) Before I got to security she already called them since she used her walkie-talkie and after a statement I was ''reward'' to leave the park within * m' without able to return for ** days or ill get arrested.**When I tried to tell the security guy my side.he just laughed and said I have * m' to leave. (Im sure the security guy is friends with Ms. McKenzie since he wad telling her not to worry and they were laughing together)***I called *** and gave them my side of the story with proof of pictures,videos and witnesses.**I do have the case number and the policeman that was listening to my side completely agreed with me and even offered to pursue against Miss Mackenzie through Court.***I would like you to contact me ASAP to solve this matter of re enter to the park or refund my money before I pressure with the law.
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Six Flags

Customer service issue
Reported by GetHuman813266
Jun 25th, 2018 - 7 mons ago
I have an issue with Six Flags too
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GetHuman813266 started working on this issue
Jun 25th, 2018 6:28pm
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Jun 25th, 2018 6:28pm