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Sirius/XM Customer FAQ

Top Answers & How-to Guides

What is Sirius/XM's Phone Number?

The question we are asked most often is about how to talk to Sirius/XM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between Sirius and XM radio?

The main difference between Sirius and XM radio is the content they offer. While both services provide a wide range of commercial-free...
Ask any question you have about Sirius/XM customer service, get an answer now.

Recent Sirius/XM Customer Questions

Transfer my service from one car to another.

Yes, you can transfer your SiriusXM service to a different vehicle. First, you need the Radio ID or VIN of your new car. Then, log in to your account on the SiriusXM website and select the "Transfer Service" option. Follow the prompts to provide the necessary information for your new vehicle. Please note any changes in your subscription cost will be determined by the type of subscription you have and the type of radio in your new car. Keep in mind that transfer fees may apply.
Asked Mar 11, 2024 12:12 AM

My check to renew my account has been lost how can I find out what happened to the check?

We're sorry to hear about the lost check. Unfortunately, we cannot track physical checks or postal services. If your SiriusXM account doesn't show the payment, it most probably wasn't received or processed yet. It's recommended to stop payment on the lost check through your bank to avoid potential issues. You can then renew your SiriusXM account using different payment methods such as credit/debit card or electronic funds transfer, which are safer and faster options.
Asked Mar 4, 2024 7:06 PM

Help me with my Sirius/XM customer service issue

Subscription Management

How Do I Add My Sirius/XM Subscription to Multiple Devices?

Using your Sirius/XM subscription doesn't have to be limited to just one vehicle or device. You can add your subscription to multiple...

How Do I Cancel My Sirius-Xm Service?

If you would like to cancel your Sirius-XM service, you should contact the support team with these helpful tips.

How Do I Get a Refund from Sirius/XM?

SiriusXM has long been a premier provider of radio services, but sometimes, you may need to return a radio or accessories. Sirus makes...

How do I update my payment information?

To update your payment information for Sirius/XM, you can do so online through your account on the company's website. Simply log in...

Transfer and Compatibility

Can I transfer my Sirius/XM subscription to a different vehicle?

Yes, Sirius/XM subscribers can transfer their subscription to a different vehicle. To do so, simply contact Sirius/XM's customer care...

What devices are compatible with Sirius/XM?

Sirius/XM is compatible with a wide range of devices, ensuring you can enjoy your favorite satellite radio content wherever you go....

Can I listen to Sirius/XM in multiple vehicles simultaneously?

Yes, Sirius/XM offers the capability to listen to their service in multiple vehicles simultaneously. By subscribing to their All Access...

Subscription Plans

What are the different subscription plans available?

Sirius/XM offers several subscription plans to cater to different preferences and budgets. The most popular option is the All Access...

Is there a free trial available for Sirius/XM?

Yes, Sirius/XM offers a free trial for new listeners. You can enjoy a complimentary trial period to experience the wide range of entertainment...

International Access

Can I listen to Sirius/XM in other countries?

Yes, you can listen to Sirius/XM in other countries. Sirius/XM offers an option called SiriusXM Internet Radio, which allows subscribers...

Channel Information

What channels are included in my subscription?

Your Sirius/XM subscription provides access to over 150 channels of exclusive content. These channels cover a wide range of genres,...

Service Comparison

What is the difference between Sirius and XM radio?

The main difference between Sirius and XM radio is the content they offer. While both services provide a wide range of commercial-free...
FAQ Table of Contents

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