There were ** cards missing from my greeting card order.I spoke with Jovan who said he...

GetHuman-muroffjk's customer service issue with Shutterfly from December 2019

Help with my Shutterfly issue
The issue in GetHuman-muroffjk's own words
There were ** cards missing from my greeting card order.I spoke with Jovan who said he can send me the ** cards but they wouldn't arrive until*****-too late for Christmas. I then spoke with Franklin who said he can get them to me on *****. I then got an email order confirmation saying my order will arrive on *****. Will I get the ** cards promised on *****? The order number for the ** missing cards is ************-*******. I tried a live chat twice but it is not working

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Shutterfly

Customer service issue
Reported by GetHuman-muroffjk
Dec 13th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 564 others
0 customers following this
Items needed
Account holder name
Billing address
Email on account

Timeline

GetHuman-muroffjk started working on this issue
Dec 13th, 2019 12:17am
GetHuman-muroffjk confirmed the issue is fixed. Hooray!
Dec 13th, 2019 3:58pm
GetHuman-muroffjk confirmed the issue is fixed. Hooray!
Dec 13th, 2019 3:59pm
GetHuman-muroffjk confirmed the issue is fixed. Hooray!
Dec 16th, 2019 4:18pm

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