Good evening-**I have been trying to make a Shutterfly order all evening. The website i...

GetHuman-rmsorren's customer service issue with Shutterfly from November 2018

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The issue in GetHuman-rmsorren's own words

Good evening-**I have been trying to make a Shutterfly order all evening. The website is slow, non-responsive, and now I cannot even get in anymore. I have gotten multiple error messages 'Sorry, error communicating with service'. I am VERY frustrated and I want to get the Cyber deal discounts. The **% plus **%, the **freecards (that code does not work either), and the free calendar (I have a code I received in the mail). I have been unable to complete the order due to the above reasons. Whatever items I have been able to add to the cart have taken excruciatingly long to add. Please advise on what can be done. **Overall, I am very disappointed with Shutterfly. Every year when you have these AWESOME sales, the site does not work. I have had similar issues with Shutterfly the past two years. **Thank you, *Melinda Garry

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Shutterfly

Customer service issue

Reported by GetHuman-rmsorren

Nov 27th, 2018 - 9 mons ago

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GetHuman-rmsorren started working on this issue

Nov 27th, 2018 3:31am

GetHuman-rmsorren used the GetHuman Phone to get a rep from Shutterfly on the line without waiting on hold

Nov 27th, 2018 3:35am