Good evening-**I have been trying to make a Shutterfly order all evening. The website i...

GetHuman-rmsorren's customer service issue with Shutterfly from November 2018

12 views | 1192 similar | 0 following
Help with my Shutterfly issue
Next: our robot will wait on hold for GetHuman-rmsorren to get a Shutterfly rep on the line!
Always use the GetHuman Phone to call Shutterfly. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rmsorren's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rmsorren may need:
Account holder name, Billing address, and Email on account
The issue in GetHuman-rmsorren's own words
Good evening-**I have been trying to make a Shutterfly order all evening. The website is slow, non-responsive, and now I cannot even get in anymore. I have gotten multiple error messages 'Sorry, error communicating with service'. I am VERY frustrated and I want to get the Cyber deal discounts. The **% plus **%, the **freecards (that code does not work either), and the free calendar (I have a code I received in the mail). I have been unable to complete the order due to the above reasons. Whatever items I have been able to add to the cart have taken excruciatingly long to add. Please advise on what can be done. **Overall, I am very disappointed with Shutterfly. Every year when you have these AWESOME sales, the site does not work. I have had similar issues with Shutterfly the past two years. **Thank you, *Melinda Garry

GetHuman-rmsorren did not yet indicate what Shutterfly should do to make this right.

I have an issue with Shutterfly too
How GetHuman-rmsorren fixed the problem

We are waiting for GetHuman-rmsorren to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Shutterfly customer problems.
How Do I Edit an Order I Already Placed with Shutterfly?How Do I Recover My Shutterfly Account?How Do I Track My Shutterfly Order?How Do I Edit an Order I Already Placed with Shutterfly?How Do I Cancel My Shutterfly Order?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
canceling Shutterfly order ************-********Thanks!I have been trying all day long to check out my order on the Shutterfly app so I...Went to add more oictures - Uploaded pictures to my book - The pictures added but...The cost shows as .**, when I click to view and order etc it goes to *.***ea - Vi...Ordered several pics. Got **x**, but did not get the rest. Were they mailed separ...I have a special offer and Shutterfly won't apply it. Why? They also won't appl...I ordered something on December **th and I paid for shipping to have it by Friday...There is a large brown snail & background square on each page. Can’t get it off!I ordered a ornament for Christmas it was paid for on my account but I never did...I ordered something it wouldn’t let me use the promo and a gift card Now it wo...
Do you have a customer issue as well?
We can help you get Shutterfly's attention and get better help faster. Tap below to get started.
Having Shutterfly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rmsorren fixes it.
This email address isn't valid

Shutterfly

Customer service issue
Reported by GetHuman-rmsorren
Nov 27th, 2018 - 3 years ago
I have an issue with Shutterfly too
Not resolved
Seen by 12 customers so far
Similar issue to 1192 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-rmsorren started working on this issue
Nov 27th, 2018 3:31am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies