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Shoppers Drug Mart Customer FAQ

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What is Shoppers Drug Mart's Phone Number?

The question we are asked most often is about how to talk to Shoppers Drug Mart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any current promotions or sales?

Yes, there are several ongoing promotions and sales at Shoppers Drug Mart. We constantly update our promotions to bring you great savings....
Ask any question you have about Shoppers Drug Mart customer service, get an answer now.
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Store Hours

What are the store hours?

Shoppers Drug Mart offers flexible store hours to cater to our customers' needs. While these hours may vary slightly depending on the...
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Loyalty Program

Do you offer a loyalty program?

Yes, Shoppers Drug Mart offers a highly beneficial loyalty program called PC Optimum. As a member, you earn points on your purchases...
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What is the Shoppers Optimum program?

The Shoppers Optimum program is a customer loyalty program offered by Shoppers Drug Mart, Canada's leading pharmacy retailer. It allows...
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Pharmacy Services

What services do you offer at the pharmacy?

At Shoppers Drug Mart, we offer a comprehensive range of pharmacy services to meet all your healthcare needs. Our licensed pharmacists...
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Payment Methods

What payment methods do you accept?

We accept multiple payment methods to provide convenience and flexibility to our customers. At Shoppers Drug Mart, you can make payments...
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Returns and Exchanges

Can I return or exchange a product?

Yes, Shoppers Drug Mart accepts returns and exchanges for products. If you are not completely satisfied with your purchase, you can...
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Online Shopping

Do you offer online shopping?

Yes, Shoppers Drug Mart offers online shopping through their website. Customers can conveniently browse and buy a wide range of products...
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Delivery Options

What are the available delivery options?

At Shoppers Drug Mart, we offer convenient delivery options for your shopping needs. Our available delivery options include both standard...
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Beauty Consultations

Do you offer beauty consultations?

Yes, we offer beauty consultations at Shoppers Drug Mart. Our knowledgeable beauty experts are available to provide personalized advice...
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Promotions and Sales

Are there any current promotions or sales?

Yes, there are several ongoing promotions and sales at Shoppers Drug Mart. We constantly update our promotions to bring you great savings....
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Help me with my Shoppers Drug Mart customer service issue

Ask any question you have about Shoppers Drug Mart customer service. We will do our best to get you answers right away.
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