Hi I have received this fraudlent message. I have stopped the selling with shopify a wh...

GetHuman-popimpre's customer service issue with Shopify from March 2021

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The issue in GetHuman-popimpre's own words
Hi I have received this fraudlent message. I have stopped the selling with shopify a while back just keeping a page. what is going on? why am I receiving this? and why there is no live person answering the phone?* **Richard (Shopify)**March *, ****** **We have received reports concerning your Shopify store about unfulfilled orders after payment. Reports stated that various attempts to contact you have yielded no positive results.**This is to notify you that Shopify does not support any form of fraudulent e-commerce practices and we hold the right to terminate your account upon discovering any practice that violates our terms and policy as clearly stated during your signup process.** **To continue using Shopify services you will need to perform the following verification:**Proof of business ownership*Proof of delivery for any of your products (not older than two months)*Identity verification*https:**shopify.com*admin*oauth**authorize?client*id*****a*b*-*a**-****-a***-********d***&*id*token&scope*openid%**ui*locales*&client-verification-id****c**dd**fdb***d***&state*spoSFxB*RQ*W*VFpoYQ**(If the link did not work, copy and paste it on your browser)** **Your payout has been placed on hold until all requested documents has been submitted. This does not stop your customers from checking out.** **Shopify Team** **Do not reply to this message as no response will be received.

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Shopify

Customer service issue
Reported by GetHuman-popimpre
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 2117 others
0 customers following this

Timeline

GetHuman-popimpre started working on this issue
Mar 25th 2:42am