I have duplicate accounts on Shopify. I hired a web designer to build a store. I tried...
GetHuman5160435's Cancel Account issue with Shopify from August 2020
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The issue in GetHuman5160435's own words
I have duplicate accounts on Shopify. I hired a web designer to build a store. I tried to merge the two accounts and now I cannot access my store. **The id's are: bcmc-enterprises-llc.myshopify.com and the correct one is mrsknitsyarnshop.myshopify.com which should be pointed to with mrsknits.com**I have just ** hours left on a trial and already paid $**.** for mrsknits I think.**Bonnie
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