I ordered from this shop in August https:**www.madprincestudios.com************orders...

GetHuman3896319's customer service issue with Shopify from November 2019

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The issue in GetHuman3896319's own words
I ordered from this shop in August https:**www.madprincestudios.com************orders**fd*a*be**aab*f**********f**d*****I contacted the owner on september *, got no answer until days later and after insisting a lot, he replied with excuses but he sent me some WIP photos.**Waited a month (october **) and I asked again, he told me the mask was finished.**Waited again almost another month and last friday (November *) asked for the tracking number.**I still have no reply from him, hes been deleting the comments on his posts asking him to check his DM's.**I think I have been patient enough.**https:**imgur.com*a*SRtThZF
Refunding my money or getting a valid tracking number
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Customer service issue
Reported by GetHuman3896319
Nov 6th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 1150 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3896319 started working on this issue
Nov 6th, 2019 8:55pm
GetHuman3896319 indicated the issue is not fixed yet.
Nov 7th, 2019 6:20am