According to your records, my service is inactive. How can that be? I am NOT past due...

GetHuman-boidae's customer service issue with Shopify from July 2019

Help with my Shopify issue
The issue in GetHuman-boidae's own words
According to your records, my service is inactive. How can that be? I am NOT past due.**Secondly, I never received a payout for a sale I received last week. I was able to speak to a Shopify representative my the name of Madison (an extremely kind individual) and I was under the impression my payout issues had been resolved.**I attempted to contact phone support, however, it has become impossible to attain an actual human. I really need to speak to a human and NOT pursue resolving my issues via emails. I am new at this new business I have launched.**Please, please help! **My contact number is (***) ***-******Thank you so much!*Carmen

GetHuman-boidae did not yet indicate what Shopify should do to make this right.

How GetHuman-boidae fixed the problem
I was able to resolve my issue with my Shopify store by continuing to attempt to contact Shopify customer support telephonically to speak with an actual live person. Let's face it, trying to address and resolve issues via countless emails and not having the opportunity to speak with a real, live individual is not only frustrating and disheartening, it simply isn't favorable in all situations.
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Customer service issue
Reported by GetHuman-boidae
Jul 4th, 2019 - 2 years ago
Fixed
GetHuman-boidae shared how to fix
Seen by 10 customers so far
Similar issue to 587 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-boidae started working on this issue
Jul 4th, 2019 5:43pm
GetHuman-boidae indicated the issue is not fixed yet.
Jul 5th, 2019 12:07am
GetHuman-boidae confirmed the issue is fixed. Hooray!
Jul 6th, 2019 1:50am

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