FX *** reel spool is CONSTANTLY ruining my line.

GetHuman-wsplumbe's customer service issue with Shimano from July 2018

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The issue in GetHuman-wsplumbe's own words
The problem: FX *** reel spool is CONSTANTLY ruining my line.
GetHuman-wsplumbe did not yet indicate what Shimano should do to make this right.
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Shimano

Customer service issue
Reported by GetHuman-wsplumbe
Jul 2nd, 2018 - a yr ago
I have an issue with Shimano too
Fixed
Seen by 6 customers so far
Similar issue to 23 others
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Timeline
GetHuman-wsplumbe started working on this issue
Jul 2nd, 2018 6:41pm
GetHuman-wsplumbe confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 9:13pm