In late August, I talked to a Shaw agent who told me that He would send me a new TV box...

GetHuman-jfdavies's customer service issue with Shaw Communications from September 2020

Help with my Shaw Communications issue
First: share to improve GetHuman-jfdavies's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jfdavies's own words
In late August, I talked to a Shaw agent who told me that He would send me a new TV box, to be delivered by Sept * but no later than Sept *. It was to be sent by Canada Post. I live in Calgary, AB and the smoke has not affected mail delivery here, up to this time. It is currently Sept ** and the new box has still not arrived. My old TV box has not been operating since before August **.*My immediate neighbour requested a new Wifi box from Shaw late last week and it arrived today.*My bill for TV services, from Shaw also arrived today.*Why should I pay my bill if you will not provide me with an operating service?*John Davies, Account Number ***-****-****

GetHuman-jfdavies did not yet indicate what Shaw Communications should do to make this right.

How GetHuman-jfdavies fixed the problem

We are waiting for GetHuman-jfdavies to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shaw Communications's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Shaw Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shaw Communications

Customer service issue
Reported by GetHuman-jfdavies
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1189 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-jfdavies started working on this issue
Sep 17th, 2020 3:54am
GetHuman-jfdavies indicated the issue is not fixed yet.
Sep 17th, 2020 4:50pm