In late August, I talked to a Shaw agent who told me that He would send me a new TV box...

GetHuman-jfdavies's customer service issue with Shaw Communications from September 2020

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The issue in GetHuman-jfdavies's own words
In late August, I talked to a Shaw agent who told me that He would send me a new TV box, to be delivered by Sept * but no later than Sept *. It was to be sent by Canada Post. I live in Calgary, AB and the smoke has not affected mail delivery here, up to this time. It is currently Sept ** and the new box has still not arrived. My old TV box has not been operating since before August **.*My immediate neighbour requested a new Wifi box from Shaw late last week and it arrived today.*My bill for TV services, from Shaw also arrived today.*Why should I pay my bill if you will not provide me with an operating service?*John Davies, Account Number ***-****-****

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Shaw Communications

Customer service issue
Reported by GetHuman-jfdavies
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1189 others
0 customers following this
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Timeline

GetHuman-jfdavies started working on this issue
Sep 17th, 2020 3:54am
GetHuman-jfdavies indicated the issue is not fixed yet.
Sep 17th, 2020 4:50pm